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10 Questions to Ask Before Hiring a Caregiver or Home Care Agency!



In a recent study, it was shown that:


  • Only 55 percent of the Home Care Agencies did a federal background check. 
  • Only one-third of the agencies test for caregiver skill competency.
  • Supervision ranged from non to weekly, and included home visits, telephone calls, and caregivers visiting the office.

By being an educated consumer, you can find a qualified, reputable agency that employees caregivers who will care for your parent with compassion and skill. 

 Here are ten questions to ask before you hire a caregiver.


  1. Go through a well known agency.  This doesn't necessarily mean a large franchise, but get references before choosing.
  2. What recruiting methods do they use? How are they finding job candidates? Newspaper ads? Staff agencies? Craigslist?
  3. What are their hiring requirements for prospective employees?
  4. What screenings are preformed on caregivers before they are hired? Criminal background checks-federal or state?
  5. How does the agency assess what the caregiver is capable of doing?
  6. Does the agency train caregivers? What does the training entail? Are they knowledgeable about elderly health conditions?
  7. Are the caregivers insured and bonded through the agency?
  8. IS the agency diligent about sending the same caregiver to their home, rather than a revolving door of strangers who parents don’t know or trust?
  9. If you are not satisfied with a particular caregiver, will the agency provide a different person?
  10. Does the agency provide a supervisor to evaluate the quality of home care on a regular basis?  How frequently?

These ten questions will provide you with a great start to getting into the type of care and response that you will receive with the agency that you are questioning. 


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